Software for ecommerce
Delivery tracking page for ecommerce
Online stores know this one well: the same "where is my order" question arrives dozens of times a week. The delivery tracking page handles it for you, between fulfilment, ads and supplier emails. A branded page where customers track their order without calling you.
Why online stores ask for this
- The same "where is my order" question arrives dozens of times a week.
- Carts get abandoned and nobody follows up.
What it looks like in practice
Picture a two-person ecommerce brand shipping a few hundred orders a month. A shopper gets a link when their order is on its way. The page shows the status and a time window, updated from WooCommerce. They get a message when it's close.
How it works for ecommerce
Once the delivery tracking page is running for a two-person ecommerce brand shipping a few hundred orders a month, this is the sequence.
- Status updates come from WooCommerce.
- Each order gets a private tracking link.
- The page shows status, ETA and contact options.
- The shopper gets a message when status changes.
- You see fewer "where is it" messages.
Tools it connects to
It plugs into the tools online stores already use, such as WooCommerce, Google Sheets and ShipStation, and runs on Next.js, Supabase and Twilio.
Questions from online stores
Does the delivery tracking page work with WooCommerce?
Often, yes. Before building the delivery tracking page I check your WooCommerce account and plan, because some features depend on API access. If there's a gap for your ecommerce setup, you'll know before you pay anything.
What happens if something breaks?
The delivery tracking page sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.
How long does it take to set up for online stores?
Plan on 2 to 3 weeks from the day I get access to your accounts. Most of that is testing with your real orders and messages, so nothing goes live until it behaves the way you want.
Want this for your ecommerce business?
Tell me how your ecommerce business handles this today. I'll reply with what I'd build, what it costs and how long it takes.
Get this built