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Automations for hotels

Document request chaser for hotels

Asks for the documents you need, reminds people politely and files what comes in. For hotels and guesthouses, it matters most while reception is handling a check-in rush. The usual trouble: guests message at all hours about check-in, parking and Wi-Fi.

What this fixes for hotels and guesthouses

Guests message at all hours about check-in, parking and Wi-Fi. Nobody at a twelve-room boutique hotel signed up for that part of the job, and the document chaser handles it.

What it looks like in practice

Imagine a twelve-room boutique hotel. You need four documents from a guest. They get one message with the list and an upload link. Two arrive the same day. The reminder three days later brings in the rest, all named and filed in Mews.

How it works for hotels

Here is how the document chaser runs day to day for hotels and guesthouses.

  1. You choose what's needed from a guest.
  2. They get a clear list with an upload link.
  3. Reminders go out until everything is in.
  4. Uploads are named and filed in Mews.
  5. You see what's still missing.

Tools it connects to

It plugs into the tools hotels and guesthouses already use, such as Cloudbeds and Mews, and runs on n8n, Google Drive and Typeform.

  • Cloudbeds
  • Mews

Questions from hotels and guesthouses

Does the document chaser work with Cloudbeds?

It depends on your Cloudbeds plan. Some tools open their data through an API and some keep it locked, so before we start I check what yours allows. If a direct connection isn't possible, I'll say so and suggest a workaround before you pay anything.

What will my guests see?

They'll see one clear list and one link to upload everything. I write the wording with you so it sounds like your hotel business, and you approve it before launch.

How long does it take to set up for hotels and guesthouses?

Plan on 3 to 5 days from the day I get access to your accounts. Most of that is testing with your real bookings and messages, so nothing goes live until it behaves the way you want.

Want this for your hotel business?

Tell me how your hotel business handles this today. I'll reply with what I'd build, what it costs and how long it takes.

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