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Software for SaaS companies

Member portal for SaaS companies

A members area with logins, content, bookings and billing in one place. For SaaS companies, it matters most while you're shipping features and talking to users. The usual trouble: failed card payments cause involuntary churn.

Where SaaS companies lose time today

  • Failed card payments cause involuntary churn.
  • Trial users sign up and never activate.

What it looks like in practice

Take a bootstrapped B2B SaaS with a two-person team as an example. A user logs in, books their next demo, catches up on content and updates their card without contacting you. You manage everyone from one admin screen.

How it works for SaaS companies

For a bootstrapped B2B SaaS with a two-person team, the flow is short and predictable.

  1. We plan what members can see and do.
  2. I build logins, content and booking pages.
  3. Billing connects to Stripe.
  4. Admins manage members from one screen.
  5. You get it deployed and own the code.

Tools it connects to

For SaaS companies, I usually connect it to Stripe and Postmark. It runs on Next.js and Supabase behind the scenes.

  • Stripe
  • Postmark

Questions from SaaS companies

Does the member portal work with Stripe?

It depends on your Stripe plan. Some tools open their data through an API and some keep it locked, so before we start I check what yours allows. If a direct connection isn't possible, I'll say so and suggest a workaround before you pay anything.

What happens if something breaks?

The member portal sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.

Can I change how it works later?

Yes. The member portal keeps its messages, timings and rules in settings or a simple sheet you can edit. For bigger changes, such as a new step for your users, message me and I'll quote it first.

Want this for your SaaS business?

Tell me how your SaaS business handles this today. I'll reply with what I'd build, what it costs and how long it takes.

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