AI bots for clinics
WhatsApp FAQ assistant for clinics
Answers common questions on WhatsApp instantly, and hands the rest to you. For clinics, it matters most while reception is handling walk-ins and referral letters. The usual trouble: staff answer the same questions about opening hours and what to bring.
Where clinics lose time today
- Staff answer the same questions about opening hours and what to bring.
- Intake forms and referral letters arrive in five different formats.
What it looks like in practice
Take a physiotherapy clinic with four clinicians and one receptionist as an example. A patient sends a WhatsApp message asking a question you've answered a hundred times. The assistant replies in seconds, in your tone. A second question it doesn't recognise is flagged for you with the chat attached.
How it works for clinics
For a physiotherapy clinic with four clinicians and one receptionist, the flow is short and predictable.
- I write up your common questions and answers with you.
- The assistant replies to matching questions on WhatsApp straight away.
- It replies in your tone and keeps answers short.
- New or tricky questions are flagged for you.
- You can edit answers in a simple sheet.
Tools it connects to
Most clinics don't need anything new for this. It runs on WhatsApp Business API, OpenAI and n8n, and I connect it to whatever you use today.
Questions from clinics
How is patient data handled?
For the WhatsApp FAQ assistant, data stays in your own accounts where possible, and each step only gets the details it needs. We go through your rules, such as HIPAA or GDPR, before I build anything, and confirm the setup with your compliance adviser if you have one.
What happens if something breaks?
The WhatsApp FAQ assistant sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.
Can I change how it works later?
Yes. The WhatsApp FAQ assistant keeps its messages, timings and rules in settings or a simple sheet you can edit. For bigger changes, such as a new step for your patients, message me and I'll quote it first.
Want this for your clinic business?
Tell me how your clinic business handles this today. I'll reply with what I'd build, what it costs and how long it takes.
Get this built