AI bots for clinics
Appointment confirmations and reminders for clinics
Phone lines are busy at opening time and patients hang up. For clinics that's a common story, and it's what the appointment reminder bot is for. Confirmations and reminders by WhatsApp or SMS, with one-tap confirm or reschedule.
The problems it takes off your list
- Phone lines are busy at opening time and patients hang up.
- No-shows leave gaps in the clinician schedule.
What it looks like in practice
Say you run a small private GP clinic that opens six days a week. A patient booked an appointment two weeks ago and has forgotten about it. The day before, they get a WhatsApp reminder with the time and address. They reply "can we do Friday instead", the slot moves in Jane App, and the original time is free for someone else.
How it works for clinics
Step by step, this is what the appointment reminder bot does with your patients.
- A new appointment appears in Jane App.
- The patient gets a confirmation straight away.
- A reminder goes out a day before, and again a few hours before if you want.
- They reply to confirm, cancel or ask to move it.
- Changes update Jane App and you get a short daily summary.
Tools it connects to
You keep working in Jane App, Cliniko, Google Calendar and Twilio. The appointment reminder bot sits alongside, built with WhatsApp Business API and n8n.
Questions from clinics
Does the appointment reminder bot work with Jane App?
Often, yes. Before building the appointment reminder bot I check your Jane App account and plan, because some features depend on API access. If there's a gap for your clinic setup, you'll know before you pay anything.
How is patient data handled?
For the appointment reminder bot, data stays in your own accounts where possible, and each step only gets the details it needs. We go through your rules, such as HIPAA or GDPR, before I build anything, and confirm the setup with your compliance adviser if you have one.
What happens if something breaks?
The appointment reminder bot sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.
Want this for your clinic business?
Tell me how your clinic business handles this today. I'll reply with what I'd build, what it costs and how long it takes.
Get this built