AI bots for hotels
Appointment confirmations and reminders for hotels
Calls to reception go unanswered during check-in rushes. For hotels and guesthouses that's a common story, and it's what the appointment reminder bot is for. Confirmations and reminders by WhatsApp or SMS, with one-tap confirm or reschedule.
The problems it takes off your list
- Calls to reception go unanswered during check-in rushes.
- Pre-arrival messages and upsells are sent by hand, if at all.
What it looks like in practice
Say you run a family-run guesthouse by the coast. A guest booked a booking two weeks ago and has forgotten about it. The day before, they get a WhatsApp reminder with the time and address. They reply "can we do Friday instead", the slot moves in Cloudbeds, and the original time is free for someone else.
How it works for hotels
Step by step, this is what the appointment reminder bot does with your guests.
- A new booking appears in Cloudbeds.
- The guest gets a confirmation straight away.
- A reminder goes out a day before, and again a few hours before if you want.
- They reply to confirm, cancel or ask to move it.
- Changes update Cloudbeds and you get a short daily summary.
Tools it connects to
It plugs into the tools hotels and guesthouses already use, such as Cloudbeds, Mews, Twilio and WhatsApp Business, and runs on WhatsApp Business API, n8n and Google Calendar.
Questions from hotels and guesthouses
Does the appointment reminder bot work with Cloudbeds?
Often, yes. Before building the appointment reminder bot I check your Cloudbeds account and plan, because some features depend on API access. If there's a gap for your hotel setup, you'll know before you pay anything.
What happens if something breaks?
The appointment reminder bot sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.
What does the appointment reminder bot cost to run each month?
Setup for the appointment reminder bot starts at $300 while the launch offer is on, for hotels and guesthouses and everyone else. Tools like OpenAI, Twilio and n8n hosting usually cost $5 to $30 a month, billed to you directly. I'll tell you the exact number before we start.
Want this for your hotel business?
Tell me how your hotel business handles this today. I'll reply with what I'd build, what it costs and how long it takes.
Get this built