AI bots for hotels
Cancellation waitlist filler for hotels
Here is what the waitlist filler does for hotels and guesthouses. When someone cancels, the next person on the waitlist gets offered the slot automatically. It's built for one familiar headache: guests message at all hours about check-in, parking and Wi-Fi.
Where hotels and guesthouses lose time today
- Guests message at all hours about check-in, parking and Wi-Fi.
- Pre-arrival messages and upsells are sent by hand, if at all.
What it looks like in practice
Take a twelve-room boutique hotel as an example. A guest cancels a booking at 9 in the morning. Three people on the waitlist get a message offering the slot. The first to reply is booked into Mews, and the others get a polite note that it's been taken.
How it works for hotels
For a twelve-room boutique hotel, the flow is short and predictable.
- A booking is cancelled in Mews.
- The waitlist is checked for people who want that time.
- They get a message offering the slot, first come first served.
- The first to reply gets booked automatically.
- Everyone else is told it's gone.
Tools it connects to
It plugs into the tools hotels and guesthouses already use, such as Cloudbeds, Mews, WhatsApp Business and Google Sheets, and runs on Twilio, WhatsApp Business API and n8n.
Questions from hotels and guesthouses
Does the waitlist filler work with Cloudbeds?
It depends on your Cloudbeds plan. Some tools open their data through an API and some keep it locked, so before we start I check what yours allows. If a direct connection isn't possible, I'll say so and suggest a workaround before you pay anything.
Can I change how it works later?
Yes. The waitlist filler keeps its messages, timings and rules in settings or a simple sheet you can edit. For bigger changes, such as a new step for your guests, message me and I'll quote it first.
What does the waitlist filler cost to run each month?
Setup for the waitlist filler starts at $300 while the launch offer is on, for hotels and guesthouses and everyone else. Tools like OpenAI, Twilio and n8n hosting usually cost $5 to $30 a month, billed to you directly. I'll tell you the exact number before we start.
Want this for your hotel business?
Tell me how your hotel business handles this today. I'll reply with what I'd build, what it costs and how long it takes.
Get this built