Software for clinics
Client portal for clinics
Here is what the client portal does for clinics. A private portal where your clients see their documents, status and messages. It's built for one familiar headache: intake forms and referral letters arrive in five different formats.
Where clinics lose time today
- Intake forms and referral letters arrive in five different formats.
- Staff answer the same questions about opening hours and what to bring.
- Invoices to patients and insurers get chased by hand.
What it looks like in practice
Take a physiotherapy clinic with four clinicians and one receptionist as an example. A patient logs in to see where things stand, downloads the latest document and uploads the one you asked for. They don't need to email you, and you're notified of the upload.
How it works for clinics
For a physiotherapy clinic with four clinicians and one receptionist, the flow is short and predictable.
- We decide what clients should see and do.
- I build a login with status, documents and messages.
- It connects to Cliniko.
- Notifications go out when something changes.
- You get it deployed and own the code.
Tools it connects to
For clinics, I usually connect it to Jane App and Cliniko. It runs on Next.js, Supabase and n8n behind the scenes.
Questions from clinics
Does the client portal work with Jane App?
It depends on your Jane App plan. Some tools open their data through an API and some keep it locked, so before we start I check what yours allows. If a direct connection isn't possible, I'll say so and suggest a workaround before you pay anything.
How is patient data handled?
For the client portal, data stays in your own accounts where possible, and each step only gets the details it needs. We go through your rules, such as HIPAA or GDPR, before I build anything, and confirm the setup with your compliance adviser if you have one.
Can I change how it works later?
Yes. The client portal keeps its messages, timings and rules in settings or a simple sheet you can edit. For bigger changes, such as a new step for your patients, message me and I'll quote it first.
Want this for your clinic business?
Tell me how your clinic business handles this today. I'll reply with what I'd build, what it costs and how long it takes.
Get this built