AI bots for Shopify stores
Order status bot for Shopify stores
Shopify stores know this one well: gorgias or the inbox fills with order-status tickets every morning. The order status bot handles it for you, between product shoots, Klaviyo flows and fulfilment. Customers check where their order is by chat or WhatsApp without opening a ticket.
The problems it takes off your list
- Gorgias or the inbox fills with order-status tickets every morning.
- Abandoned checkouts get one generic email and nothing else.
- Shopify payouts and fees get reconciled by hand at month end.
What it looks like in practice
Say you run a small Shopify apparel brand that ships from a rented unit. A customer messages on a Saturday asking where their order is. The bot asks for the order number, checks Shopify, and replies with the courier status and tracking link. A second customer whose parcel is stuck gets flagged to you instead.
How it works for Shopify stores
Step by step, this is what the order status bot does with your customers.
- A customer asks about an order on chat or WhatsApp.
- The bot asks for an order number or email.
- It looks up the order in Shopify and the tracking from ShipStation.
- It replies with status and a tracking link.
- Delays or problems go to your inbox with the details.
Tools it connects to
It plugs into the tools Shopify stores already use, such as Shopify, Gorgias and ShipStation, and runs on WhatsApp Business API, OpenAI and n8n.
Questions from Shopify stores
Does the order status bot work with Shopify?
Often, yes. Before building the order status bot I check your Shopify account and plan, because some features depend on API access. If there's a gap for your Shopify setup, you'll know before you pay anything.
What happens if something breaks?
The order status bot sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.
What does the order status bot cost to run each month?
Setup for the order status bot starts at $300 while the launch offer is on, for Shopify stores and everyone else. Tools like OpenAI, Twilio and n8n hosting usually cost $5 to $30 a month, billed to you directly. I'll tell you the exact number before we start.
Want this for your Shopify business?
Tell me how your Shopify business handles this today. I'll reply with what I'd build, what it costs and how long it takes.
Get this built