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After-hours message assistant for gyms

Most gyms and studios I talk to mention the same thing: front desk answers the same questions about classes and parking. The after-hours assistant deals with it quietly while you're coaching the floor and running classes. Replies to messages that arrive while you're closed, and sorts them for the morning.

What this fixes for gyms and studios

Front desk answers the same questions about classes and parking. Nobody at a boutique strength gym with around 200 members signed up for that part of the job, and the after-hours assistant handles it.

What it looks like in practice

Imagine a boutique strength gym with around 200 members. Five messages come in overnight. Two members get an answer straight away. Three get a reply saying you'll be in touch after opening, with their details already collected. At opening time you see them sorted by urgency.

How it works for gyms

Here is how the after-hours assistant runs day to day for gyms and studios.

  1. A message arrives outside your opening hours.
  2. The assistant replies with a helpful answer or sets expectations.
  3. It collects the details you'd ask for anyway.
  4. Messages are sorted by type and urgency.
  5. You start the day with a short, ordered list.

Tools it connects to

It plugs into the tools gyms and studios already use, such as Mailchimp, and runs on WhatsApp Business API, OpenAI and n8n.

  • Mailchimp

Questions from gyms and studios

Does the after-hours assistant work with Mailchimp?

It depends on your Mailchimp plan. Some tools open their data through an API and some keep it locked, so before we start I check what yours allows. If a direct connection isn't possible, I'll say so and suggest a workaround before you pay anything.

What happens if something breaks?

The after-hours assistant sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.

What will my members see?

They'll see a reply at night that answers simple questions and says when they'll hear back. I write the wording with you so it sounds like your gym business, and you approve it before launch.

Want this for your gym business?

Tell me how your gym business handles this today. I'll reply with what I'd build, what it costs and how long it takes.

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