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After-hours message assistant for home services

Replies to messages that arrive while you're closed, and sorts them for the morning. For home service companies, it matters most while you're on a job across town. The usual trouble: calls come in while you're on a roof or under a sink.

What this fixes for home service companies

Calls come in while you're on a roof or under a sink. Nobody at a three-van plumbing company signed up for that part of the job, and the after-hours assistant handles it.

What it looks like in practice

Imagine a three-van plumbing company. Five messages come in overnight. Two homeowners get an answer straight away. Three get a reply saying you'll be in touch after opening, with their details already collected. At opening time you see them sorted by urgency.

How it works for home services

Here is how the after-hours assistant runs day to day for home service companies.

  1. A message arrives outside your opening hours.
  2. The assistant replies with a helpful answer or sets expectations.
  3. It collects the details you'd ask for anyway.
  4. Messages are sorted by type and urgency.
  5. You start the day with a short, ordered list.

Tools it connects to

Most home service companies don't need anything new for this. It runs on WhatsApp Business API, OpenAI and n8n, and I connect it to whatever you use today.

Questions from home service companies

What will my homeowners see?

They'll see a reply at night that answers simple questions and says when they'll hear back. I write the wording with you so it sounds like your home services business, and you approve it before launch.

How long does it take to set up for home service companies?

Plan on 3 to 5 days from the day I get access to your accounts. Most of that is testing with your real jobs and messages, so nothing goes live until it behaves the way you want.

Can I change how it works later?

Yes. The after-hours assistant keeps its messages, timings and rules in settings or a simple sheet you can edit. For bigger changes, such as a new step for your homeowners, message me and I'll quote it first.

Want this for your home services business?

Tell me how your home services business handles this today. I'll reply with what I'd build, what it costs and how long it takes.

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