Automations for coaches
Failed payment recovery for coaches
Payment plans fail and you find out weeks later. For coaches that's a common story, and it's what the failed payment recovery is for. When a recurring payment fails, people get a friendly message and an easy way to update their card.
Why coaches ask for this
Payment plans fail and you find out weeks later. It costs time every week, which is why coaches ask for the failed payment recovery.
What it looks like in practice
Picture a health coach who runs small online cohorts. A client's card expires and the monthly payment fails in Stripe. They get a friendly message with a secure link to update it. They do it two days later and the payment goes through.
How it works for coaches
Once the failed payment recovery is running for a health coach who runs small online cohorts, this is the sequence.
- A recurring payment fails in Stripe.
- The client gets a friendly message with a link to update their card.
- Reminders follow on a schedule.
- When payment succeeds, the sequence stops.
- You see what was recovered and what wasn't.
Tools it connects to
It plugs into the tools coaches already use, such as Stripe, Kajabi and ConvertKit, and runs on GoCardless, n8n and Postmark.
Questions from coaches
Does the failed payment recovery work with Stripe?
Often, yes. Before building the failed payment recovery I check your Stripe account and plan, because some features depend on API access. If there's a gap for your coaching setup, you'll know before you pay anything.
How long does it take to set up for coaches?
Plan on 3 to 5 days from the day I get access to your accounts. Most of that is testing with your real sessions and messages, so nothing goes live until it behaves the way you want.
What will my clients see?
They'll see a polite heads-up and a quick way to fix their card. I write the wording with you so it sounds like your coaching business, and you approve it before launch.
Want this for your coaching business?
Tell me how your coaching business handles this today. I'll reply with what I'd build, what it costs and how long it takes.
Get this built