Automations for clinics
No-show follow-up for clinics
No-shows leave gaps in the clinician schedule. For clinics that's a common story, and it's what the no-show follow-up flow is for. Reaches out to people who missed their appointment and offers an easy way to rebook.
The problems it takes off your list
- No-shows leave gaps in the clinician schedule.
- Staff answer the same questions about opening hours and what to bring.
What it looks like in practice
Say you run a small private GP clinic that opens six days a week. A patient doesn't turn up for their appointment. That afternoon they get a friendly message with a link to rebook. They pick a new time and it appears in Jane App.
How it works for clinics
Step by step, this is what the no-show follow-up flow does with your patients.
- An appointment is marked as a no-show in Jane App.
- A kind message goes out that day.
- It includes a link to rebook.
- If there's no reply, one more message follows.
- You see who rebooked.
Tools it connects to
For clinics, I usually connect it to Jane App, Cliniko and Google Calendar. It runs on Twilio, WhatsApp Business API and n8n behind the scenes.
Questions from clinics
Does the no-show follow-up flow work with Jane App?
Often, yes. Before building the no-show follow-up flow I check your Jane App account and plan, because some features depend on API access. If there's a gap for your clinic setup, you'll know before you pay anything.
How is patient data handled?
For the no-show follow-up flow, data stays in your own accounts where possible, and each step only gets the details it needs. We go through your rules, such as HIPAA or GDPR, before I build anything, and confirm the setup with your compliance adviser if you have one.
What happens if something breaks?
The no-show follow-up flow sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.
Want this for your clinic business?
Tell me how your clinic business handles this today. I'll reply with what I'd build, what it costs and how long it takes.
Get this built