AI bots for hotels
WhatsApp FAQ assistant for hotels
Here is what the WhatsApp FAQ assistant does for hotels and guesthouses. Answers common questions on WhatsApp instantly, and hands the rest to you. It's built for one familiar headache: guests message at all hours about check-in, parking and Wi-Fi.
What this fixes for hotels and guesthouses
Guests message at all hours about check-in, parking and Wi-Fi. Nobody at a twelve-room boutique hotel signed up for that part of the job, and the WhatsApp FAQ assistant handles it.
What it looks like in practice
Imagine a twelve-room boutique hotel. A guest sends a WhatsApp message asking a question you've answered a hundred times. The assistant replies in seconds, in your tone. A second question it doesn't recognise is flagged for you with the chat attached.
How it works for hotels
Here is how the WhatsApp FAQ assistant runs day to day for hotels and guesthouses.
- I write up your common questions and answers with you.
- The assistant replies to matching questions on WhatsApp straight away.
- It replies in your tone and keeps answers short.
- New or tricky questions are flagged for you.
- You can edit answers in a simple sheet.
Tools it connects to
You keep working in WhatsApp Business and Google Sheets. The WhatsApp FAQ assistant sits alongside, built with WhatsApp Business API, OpenAI and n8n.
Questions from hotels and guesthouses
Does the WhatsApp FAQ assistant work with WhatsApp Business?
It depends on your WhatsApp Business plan. Some tools open their data through an API and some keep it locked, so before we start I check what yours allows. If a direct connection isn't possible, I'll say so and suggest a workaround before you pay anything.
What happens if something breaks?
The WhatsApp FAQ assistant sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.
What will my guests see?
They'll see a fast WhatsApp reply to everyday questions, and a person when it matters. I write the wording with you so it sounds like your hotel business, and you approve it before launch.
Want this for your hotel business?
Tell me how your hotel business handles this today. I'll reply with what I'd build, what it costs and how long it takes.
Get this built