AI bots for hotels
Client intake bot for hotels
Most hotels and guesthouses I talk to mention the same thing: guests message at all hours about check-in, parking and Wi-Fi. The intake bot deals with it quietly while reception is handling a check-in rush. Collects intake details and documents before the first booking, so you don't ask twice.
Where hotels and guesthouses lose time today
- Guests message at all hours about check-in, parking and Wi-Fi.
- Pre-arrival messages and upsells are sent by hand, if at all.
What it looks like in practice
Take a twelve-room boutique hotel as an example. A new guest books a first booking. They get a link to a short guided form, answer a few questions and upload the documents you need. You open Mews before the booking and the summary is already there.
How it works for hotels
For a twelve-room boutique hotel, the flow is short and predictable.
- A new booking is made.
- The guest gets a link to a short guided chat or form.
- It collects details and uploads, and asks follow-ups based on answers.
- Everything is saved to Mews.
- You get a summary before you meet.
Tools it connects to
It plugs into the tools hotels and guesthouses already use, such as Cloudbeds and Mews, and runs on Typeform, OpenAI and n8n.
Questions from hotels and guesthouses
Does the intake bot work with Cloudbeds?
It depends on your Cloudbeds plan. Some tools open their data through an API and some keep it locked, so before we start I check what yours allows. If a direct connection isn't possible, I'll say so and suggest a workaround before you pay anything.
What happens if something breaks?
The intake bot sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.
Can I change how it works later?
Yes. The intake bot keeps its messages, timings and rules in settings or a simple sheet you can edit. For bigger changes, such as a new step for your guests, message me and I'll quote it first.
Want this for your hotel business?
Tell me how your hotel business handles this today. I'll reply with what I'd build, what it costs and how long it takes.
Get this built