Automations for clinics
Renewal reminders for clinics
Most clinics I talk to mention the same thing: no-shows leave gaps in the clinician schedule. The renewal reminder flow deals with it quietly while reception is handling walk-ins and referral letters. Reminds people before a renewal or recurring visit is due, and books the next step.
What this fixes for clinics
No-shows leave gaps in the clinician schedule. Nobody at a physiotherapy clinic with four clinicians and one receptionist signed up for that part of the job, and the renewal reminder flow handles it.
What it looks like in practice
Imagine a physiotherapy clinic with four clinicians and one receptionist. A patient is due in six weeks according to Cliniko. They get a short reminder with a link to book an appointment. When they don't respond, a follow-up goes out a fortnight later and they book.
How it works for clinics
Here is how the renewal reminder flow runs day to day for clinics.
- Due dates are read from Cliniko.
- A reminder goes out ahead of time.
- It includes a link to book an appointment or renew.
- A follow-up goes to anyone who hasn't acted.
- You see who's due this month.
Tools it connects to
It plugs into the tools clinics already use, such as Jane App and Cliniko, and runs on n8n, Twilio and Gmail.
Questions from clinics
Does the renewal reminder flow work with Jane App?
It depends on your Jane App plan. Some tools open their data through an API and some keep it locked, so before we start I check what yours allows. If a direct connection isn't possible, I'll say so and suggest a workaround before you pay anything.
How is patient data handled?
For the renewal reminder flow, data stays in your own accounts where possible, and each step only gets the details it needs. We go through your rules, such as HIPAA or GDPR, before I build anything, and confirm the setup with your compliance adviser if you have one.
What happens if something breaks?
The renewal reminder flow sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.
Want this for your clinic business?
Tell me how your clinic business handles this today. I'll reply with what I'd build, what it costs and how long it takes.
Get this built